Copyright Privacy Policy

Published: May 10, 2021

Twenty as of: May 10, 2021



Your privacy is important, so Apolo Intellectual Property Services LTDA., a company in Florianópolis using the trade name AUTORALI, has created the following Privacy Policy to let you know what information we collect when you visit our Site, what we collect and how it is used. This Privacy Policy explains AUTORALI’s data collection and use practices. The terms “you”, “your”, “your” and Customer refer to the customer/buyer using our Site. The terms “AUTORALI”, “we”, “us” and “our” refer to AUTORALI and its subsidiaries and affiliates. This Privacy Policy is recorded in our Terms of Use / Service Provision Terms (collectively, “Terms”). The terms “Website”, “Application”, “Product” and “Service” refer to the websites and services provided by AUTORALI. This Privacy Policy does not apply to any websites and third parties that you may use, including those that may use our Services. You should review the terms and policies of third-party websites and applications before clicking on any links.


AUTORALI provides services to generate legally valid evidence in the signatory countries of the Berne Convention (‍



Information you provide to us. When registering or using the AUTORALI Services, we collect personal information provided by you. For example, when you create an AUTORALI account, you may provide us with your name, account name, nickname, employment-related information (if you are using an employer business account), email address and a password, your telephone number, your address and an electronic image of your signature (“Account Information”).

You may provide us with personal information about other individuals when you use our Service, such as when you send or receive a workflow signature/transaction request, share information about such transactions, or ask others to electronically sign documents (“Your Content ”). You may also provide us with access to your contacts (“Contacts”) to facilitate activities such as sharing and collaborating with others, sending messages and inviting others to use the Services. Contact information may include personal information, such as a real name, nickname, or email address. If you share your contracts with us, we will store these contacts on our servers for you to use.


Information we collect automatically. We collect information related to how you use the Services, including actions you take on your account (such as sharing, editing, viewing, creating and signing documents (“Usage Information”). We use this information to provide, improve and promote our Services and protect AUTORALI users. We also collect information from and about the devices with which you access the Services. This includes your IP addresses, unique personal identifiers or online identifiers, the type of browser and device you use, the web sites you visited prior to accessing our websites and identifiers associated with your devices (“Device Information”). Depending on how you configure them, your devices may also transmit information about your location to the Services. For example, we use device information to detect abuse and identify and resolve bugs.

Information we collect from third parties. We may share and/or collect additional information about you from third parties primarily to help us understand how we can maintain and improve the services we offer to better serve you. We collect information such as your purchase or consumption history or trends, including products or services purchased, obtained or considered (“Commercial Information”). For example:

Analytics: We use services such as Google Analytics and Heap, which use cookies and other tracking technologies to collect usage data that allows us to improve our products and services.


Advertising: We use certain Google advertising features, including Google Analytics demographics and interest and remarketing reports. Third party providers, including Google, may display AUTORALI advertisements on websites on the Internet. You can unsubscribe at any time here ( We and third-party providers, including Google, use first-party cookies and third-party cookies together to inform, optimize and serve ads based on someone’s previous visits to our website.

We partner with third parties to manage our advertising on other websites. Our third-party partners may use cookies or similar technologies to deliver advertising based on your browsing activities and interests. If you would like to opt out of interest-based advertising, click [or, if you are located in the European Union, click]. Please note that you may continue to receive generic advertisements.

Mobile: We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the application, events that occur within the application, aggregate usage, performance data, and where the application was downloaded from. We do not link the information we store in the analytics software to any personal information you submit within the app.

Information we collect and process on your behalf. The use of information collected through our service will be limited to the purpose for which you contracted AUTORALI. When you use our Services, we process and store certain information on your behalf as a data processor. For example, when a customer uploads documents for review or signature, we act as a data processor and process information on the customer’s behalf and in accordance with the customer’s instructions. In this situation, the customer is the data controller and is responsible for most aspects of information processing. AUTORALI acknowledges that you have the right to access your personal information. AUTORALI has no direct relationship with the individuals whose personal data it processes. An individual seeking access or attempting to correct, amend or delete data must


direct your questions to AUTORALI customers (data controller). If data removal is requested, we will respond within a reasonable time. If you have questions or concerns about how information is processed in these cases, including how to exercise your rights as a data subject, we recommend contacting the relevant customer.

Cookies and other technologies. We use technologies such as cookies and pixel tags to provide, improve, protect and promote our Services. Cookies, for example, help us to remember your username for your next visit and to understand how you interact with our Services, in order to improve them based on this information. We may also use third party service providers who use cookies and similar technologies to promote AUTORALI services.

AUTORALI and its partners use cookies or similar technologies to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, this may limit your use of certain features or functions on our Site or Services. To manage Flash cookies, click here ( ).

We do not recognize or respond to browser-initiated Do Not Track signals.


We may use the information we collect through our products for a variety of reasons, including to:

provide, improve, protect and promote our products and services;

set your accounts;

send you records of use of the service, including for purchases or other events;

understand how you use our products and personalize your experience;

send you marketing communications (in accordance with your subscription preferences);

record details about your electronic signature requests, workflows and other transactions (such as when they were opened, signed and when/where this took place);

provide customer support;

respond to your questions and requests;

fix problems or adversities with our products and services;

prevent abuse of the products and services we offer; and

implement other lawful purposes for which we will notify our users and customers.

We may also combine the information we collect (or provided to us) through aggregation and other means to limit the identification of any specific natural person to help with our business objectives (such as research and marketing).

If you register for our Services, we will send you information about updates periodically. Users who receive these marketing materials can opt out at any time. If you do not wish to receive a certain type of marketing material, please click on the “unsubscribe” link in the corresponding emails, or contact us using the contacts indicated below (if using contacts, please provide your full name, email address, e-mail address and any other relevant information that may be necessary to respond to your request). Please note that this marketing opt-out does not affect any transactional or operational notices we may need to send you.

Sometimes we come into contact with people who do not have an AUTORALI account. For EU recipients, we or a third party will obtain consent before reaching you. If you receive an email and you no longer want to be contacted by AUTORALI, you can unsubscribe and leave our contact list through the message itself.

Basis for processing your information. We collect and use the personal data described above to provide the Services reliably and securely. We also collect and use personal data for our legitimate business needs. To the extent that we process your personal data for other purposes, we ask for your consent in advance or we ask our partners to obtain such consent.

If you have questions or need more information about the legal bases for the processing of your data, please contact us using the contacts indicated under “How to contact us” below.


We do not sell your information. We may share your personally identifiable information as described below:

Vendors and other third-party service providers: We may share your information with third parties that we use for business purposes to help us provide and support our Services. These parties provide services such as authentication, billing and collections, customer support or data storage. We enter into legally binding agreements with these third-party service providers that protect your personal information and prohibit such providers from using your information for their own purposes. These third parties ( will access your information to perform tasks on our behalf and we will remain responsible for handling your information in accordance with our instructions.

AUTORALI has collected and disclosed the following categories of personal information, as described above, to vendors and third-party service providers in the last 12 months:

Account Information: This includes your identifying information, which could be your real name, nickname, unique personal identifier, or online identifier, and could include other personal information, such as your postal address, Internet Protocol address, e-mail address. email address, account name or similar identifiers.


Business Information: Such as your purchase or consumption history or trends, including products or services purchased, obtained or considered.

Its content: what you and your users decide to enter in the fields on the AUTORALI forms that you create and/or fill out.

Contacts: includes identifying information about contacts you have chosen to give us access to, such as a real name, nickname or email address.

Usage Information: includes information related to your use of the Services. As AUTORALI provides online services, this may include information about activity on the internet or other electronic network, such as information about your interaction with websites, applications or advertisements.

Device Information: Information about the specific devices you use to access the Services, which may include Usage information or device-specific information such as an online identifier or Internet Protocol address or geolocation data.

Cookies and other technologies: Technologies such as cookies and pixel tags. These technologies may result in the collection of online identifiers, Internet Protocol address or other similar identifiers, as well as Usage information.


Other Companies of APOLO SERVIÇOS EM PROPRIEDADE INTELECTUAL LTDA: AUTORALI shares infrastructure, systems and technology with other companies owned or operated by APOLO SERVIÇOS EM PROPRIEDADE INTELECTUAL LTDA (“APOLO Companies”) to provide, improve, protect and promote services provided by APOLO Companies. We process your information through the APOLO Companies for these purposes, as permitted by applicable law and in accordance with their terms and policies.

Compliance with Law, Security and Business Transactions: We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to: (a) comply with any applicable law, regulation, legal process or appropriate government request; (b) protect any person from death or serious bodily harm; (c) prevent fraud or abuse of AUTORALI or our users; (d) protect the rights, property, safety or interest of AUTORALI; or (e) perform a task performed in the public interest.


To others with your consent (for example, fulfilling your fax or subscription requests).

Other Users: Our Services display information such as your name, profile picture, device, email address and usage information to other users with whom you collaborate or choose to share. When you register your AUTORALI account with an email address on a domain owned by your employer or organization, we can help employees find you and your team by making some basic information — such as your name, team name, photo profile and email address — visible to other users on the same domain. This helps you sync with teams you can join and helps other users share files and documents with you.

If you choose to accept updates or marketing from AUTORALI, we will send you an email with updates and offers or let you know about other services and features.


We will retain your personal information for as long as necessary to satisfy the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other legal purposes.

Where we have no legitimate business need to process your personal information, we will either delete or anonymize that information or, if that is not possible (for example, because your personal information has been stored in backup files), we will securely store your personal information and isolate it. them from any further processing until deletion is possible.


The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and when it is received. If you have any questions about the security of your personal information, you can contact us at


Upon your written request (for which email is sufficient), AUTORALI will provide you with information about whether we hold any of your personal information, the business purpose for collecting it, the types of sources we have obtained and types of third parties with which we share. You can submit a data access request, request that your personal data be deleted or object to the processing of your personal information by logging into your account or contacting us using the contacts indicated below. We will respond to your request within a reasonable time. We will not discriminate against you for exercising any of these rights.



This website and our Services are not intended for use by, or directed at, minors. We do not knowingly collect or solicit information from minors. We do not knowingly allow minors to use our Services. Any person who provides their information to AUTORALI through the Account Login page for new customers, Registration Page or any other part of the AUTORALI Site declares to AUTORALI that he or she is of legal age (18 years or older or the legal age in your resident jurisdiction) is competent to agree to these Terms. We will delete any information that we discover has been collected from a minor without the permission of their parent or legal guardian. Please contact us using the contacts indicated below if you believe you have provided AUTORALI with information about a minor without the permission of your parent or legal guardian.


General. By using the AUTORALI Services, you acknowledge and agree that: (i) your information will be processed as described in this Privacy Policy; and (ii) you agree to have your information transferred to us and our facilities in the United States or elsewhere, including that of third parties as described in this Privacy Policy.

Around the world. In order to provide our Services to you, we may store, process and transmit data in the United States and in many places around the world—including outside of your country. Data may also be stored locally on the devices you use to access our Services.

Data Transfer. When transferring data from the European Union, the European Economic Area, the United Kingdom and Switzerland, AUTORALI uses a number of legal mechanisms, including contracts with our customers and affiliates, Standard Contractual Clauses, and the adequacy decisions of European Commission on certain countries, as applicable.

‍European Union-United States and Switzerland-United States Privacy Shield. AUTORALI complies with the European Union-United States and Switzerland-United States Privacy Shield rules as established by the US Department of Commerce. USA, concerning the collection, use and retention of personal data transferred from the European Union, the European Economic Area, the United Kingdom and Switzerland to the United States, although AUTORALI does not rely on the Privacy Shield rules between European Union-United States or Switzerland-United States Privacy Shield as a legal basis for transfers of personal data. AUTORALI has certified to the Department of Commerce that it adheres to the Privacy Shield Principles with respect to this data. You can also learn more about the Privacy Shield at‍


AUTORALI is subject to supervision by the US Federal Trade Commission. JAMS is the independent US-based organization responsible for reviewing and resolving complaints related to our Privacy Shield compliance. This service is free to the consumer. We ask that you first send any complaints directly to us at If you are not satisfied with our response, please contact JAMS at If your issue is not addressed by JAMS, you may be entitled to binding arbitration under the Privacy Shield and its principles.

Our EEA Representative. APOLO SERVIÇOS EM PROPRIEDADE INTELECTUAL LTDA has been appointed representative of AUTORALI in the EEA for data protection issues, in accordance with Article 27 of the General Data Protection Regulation of the European Union. APOLO SERVIÇOS EM PROPRIEDADE INTELECTUAL LTDA may be contacted in matters related to the processing of Personal Data. To ask this question, please contact APOLO SERVIÇOS EM PROPRIEDADE INTELECTUAL LTDA by sending an email to If they cannot answer your question, you have the right to submit your questions or complaints to the local Data Protection Authority at any time.


If we materially change our privacy policies and procedures, we will post those changes to keep you aware of what information we collect, how we use it, and under what circumstances we may disclose it. Changes to this Privacy Policy take effect when they are posted on this page. When we materially change the policy, we will update the “effective date” at the top of this page and we may also notify you of the change by email or other prominent notice posted on this website or Service.


For questions or concerns about the collection, use or disclosure of your information, you can contact us by sending an email to